Can't retrieve your mail

Error:  You get a login box on screen asking you to enter your network password.

This error usually occurs when using Microsoft Outlook.  All it means is that Outlook cannot find/connect to the mail server at this time.  The cause could be anything from a network outage to the mail server being busy.

Check:  Can you get to a website in your browser?  If yes, then Refresh the page (CTRL-F5 on a PC) to make sure you do not have a cached copy.  If it does not bring the website up then the likely cause is your network/Internet connection is offline for some reason.  Try rebooting your router - turn off, leave for a few mnutes and then turn on again.

If you can get to a website, just wait.  The mail server will come back again shortly.